Most frequent asked questions we get. If you have any questions please feel free to contact us by phone, email or message us here on the website.
We are not a housekeeping agency. We specialize and focus on in-depth cleaning of your home or business.
We offer various extra cleaning tasks please look under the "Residential Cleaning" tab for more information.
No, you are not required to be present or to have anyone present during cleaning. Empty homes receive the best cleaning as our crew is able to adequately work without disruptions. However we do require access to all the rooms and areas needed cleaning. If you're busy you can also leave a key in a safe area for us. We always lock your front door and send out a text when we arrive and when we depart. It is in our policy that we cannot leave the door we entered through unlocked once we depart.
We love pets and for their safety and our crews safety we ask to please keep pets from walking around the home until cleaning is completed. Keep in mind we have vacuums running and are not able to properly hear pets approaching us and are not responsible for any injury caused to pets. We can successfully avoid this from happening by keeping pets in the backyard, in rooms not needing cleaning or to keep pets in kennels while cleaning is completed.
Monthly cleaning services will have a slightly higher price than a weekly or bi-weekly cleaning service due to deep cleaning sessions. Price is guaranteed to not fluctuate for 3 month.
Payment is due the morning of your scheduled cleaning service day.
We accept :
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